Customer Support Specialist | Email, Chat & E-commerce Support
Bulacan, San Jose del Monte, Philippines
I am an experienced Customer Support and Virtual Assistant professional with a background in email, chat, and phone support. I have assisted customers with order tracking, returns and refunds, subscription management, and general inquiries. I am experienced with Zendesk, Shopify, Google Workspace, Keap/Infusionsoft, and Canva. I also have experience in social media management and creating engaging content. I am organized, reliable, and focused on providing friendly and efficient customer service. I am always willing to learn new tools and processes and can adapt quickly to different businesses and customer needs.
VXI, full_time
Feb 2020 to Dec 2020