Usage Policy
Last updated: December 17, 2024
1. Introduction
This Usage Policy ("Policy") outlines the acceptable use guidelines for FindTalent's platform and services. This Policy is designed to ensure a safe, professional, and productive environment for all users.
By using FindTalent, you agree to comply with this Policy. Violation of this Policy may result in warnings, account suspension, or permanent termination, depending on the severity of the violation.
2. Platform Purpose
FindTalent is designed to:
- Connect employers with verified, skilled professionals.
- Facilitate legitimate business relationships and employment opportunities.
- Provide AI-powered talent search and matching services.
- Enable secure communication and transaction processing between parties.
The Platform should only be used for purposes consistent with these objectives.
3. Acceptable Use
3.1 For Employers
Employers should use FindTalent to:
- Post legitimate job opportunities with accurate descriptions and compensation details.
- Search for and evaluate candidates based on professional qualifications.
- Communicate professionally and respectfully with potential hires.
- Honor commitments made to hired talent.
- Provide timely payments for completed work as agreed.
- Leave honest and fair reviews based on actual work experience.
3.2 For Talent
Talent should use FindTalent to:
- Accurately represent skills, experience, and qualifications.
- Respond promptly to inquiries and job opportunities.
- Deliver quality work that meets agreed-upon specifications.
- Meet deadlines and communicate proactively about any delays.
- Maintain professional conduct in all interactions.
- Provide honest assessments of project feasibility and timelines.
4. Prohibited Conduct
The following activities are strictly prohibited on FindTalent:
4.1 Fraudulent Activities
- Creating fake profiles or misrepresenting identity.
- Providing false information about qualifications, experience, or work history.
- Submitting plagiarized or AI-generated work without disclosure when human work is expected.
- Manipulating reviews or ratings through fake accounts or incentivized reviews.
- Engaging in payment fraud or chargebacks for services rendered.
- Posting fake job listings or scam opportunities.
4.2 Harmful Behavior
- Harassment, bullying, or threatening other users.
- Discrimination based on race, gender, religion, nationality, disability, or any protected characteristic.
- Sharing explicit, violent, or otherwise offensive content.
- Doxxing or sharing personal information of others without consent.
- Stalking or persistent unwanted contact.
4.3 Platform Abuse
- Circumventing the platform's payment system to avoid fees.
- Soliciting users to conduct business outside the platform.
- Creating multiple accounts to evade restrictions or bans.
- Using automated tools, bots, or scripts without authorization.
- Attempting to access other users' accounts or private information.
- Interfering with the platform's infrastructure or performance.
4.4 Illegal Activities
- Any activity that violates local, national, or international laws.
- Money laundering or financing of illegal activities.
- Intellectual property infringement or copyright violations.
- Hiring or offering services for illegal purposes.
- Selling or promoting prohibited goods or services.
5. Content Guidelines
5.1 Profile Content
All profile content must:
- Be accurate and truthful.
- Use professional language appropriate for a business environment.
- Include only work samples that you have the right to display.
- Not contain contact information that bypasses platform communication.
5.2 Job Postings
All job postings must:
- Clearly describe the work required and deliverables expected.
- Include accurate compensation information.
- Not discriminate against protected classes.
- Represent legitimate business opportunities.
- Not require unpaid "test work" beyond reasonable scope.
5.3 Communication
All communications must:
- Be professional and respectful.
- Stay relevant to the business relationship.
- Not contain spam or promotional content unrelated to the job.
- Not include requests for personal information beyond what's necessary.
6. Account Security
Users are responsible for maintaining the security of their accounts:
- Use strong, unique passwords and enable two-factor authentication when available.
- Never share account credentials with others.
- Log out from shared or public devices.
- Report any suspected unauthorized access immediately.
- Keep contact information up to date for security notifications.
7. AI and Automation Usage
FindTalent uses AI technology to enhance the platform experience. Users should be aware that:
- AI-powered search and matching algorithms analyze profile data to connect employers with talent.
- Automated systems may flag suspicious activity for review.
- Users should disclose when work deliverables include AI-generated content, where applicable.
Using automated tools or bots to interact with the platform without express permission is prohibited.
8. Intellectual Property
Users must respect intellectual property rights:
- Only upload content you own or have permission to use.
- Do not copy or reproduce other users' profiles, portfolios, or work samples.
- Respect copyright, trademark, and patent rights of others.
- Report any suspected intellectual property violations.
9. Privacy and Data Protection
Users must respect the privacy of others:
- Do not share personal information of other users without their consent.
- Handle any data received through the platform in accordance with applicable privacy laws.
- Do not use contact information for purposes other than the intended business relationship.
- Promptly delete any personal data when the business relationship ends, unless retention is required by law.
10. Reporting Violations
If you encounter any violations of this Policy, please report them immediately:
- Use the "Report" feature available on profiles, messages, and job postings.
- Contact our support team at support@findtalent.com.
- Provide as much detail as possible, including screenshots if applicable.
All reports are reviewed confidentially. FindTalent prohibits retaliation against users who report violations in good faith.
11. Enforcement
FindTalent reserves the right to take action against violations of this Policy, including:
11.1 Warning
For minor or first-time violations, users may receive a warning with guidance on proper platform use.
11.2 Temporary Suspension
Repeated or moderate violations may result in temporary account suspension while the situation is reviewed.
11.3 Permanent Ban
Severe violations, including fraud, harassment, or illegal activity, may result in permanent account termination without refund.
11.4 Legal Action
FindTalent reserves the right to pursue legal action for violations that cause harm to the platform, other users, or third parties.
12. Appeals Process
If you believe an enforcement action was taken in error, you may appeal:
- Submit an appeal within 30 days of the enforcement action.
- Clearly explain why you believe the action was incorrect.
- Provide any supporting evidence or documentation.
- Appeals will be reviewed by a different team member than the original decision maker.
- You will receive a response within 10 business days.
13. Updates to This Policy
FindTalent may update this Usage Policy from time to time. We will notify users of significant changes through email or platform notifications. Continued use of the platform after changes take effect constitutes acceptance of the updated Policy.
14. Contact Us
For questions about this Usage Policy or to report violations:
FindTalent Trust & Safety Team
Email: support@findtalent.com
Report violations: Use the in-platform "Report" feature
Website: www.findtalent.com
Our Commitment
FindTalent is committed to maintaining a safe, fair, and professional environment for all users. By following this Usage Policy, you help us create a trusted marketplace where employers and talent can connect and succeed together. Thank you for being part of the FindTalent community.