Entry Level Virtual Assistant | Customer Service Representative
Cebu, Moalboal, PH
I have experience as both a Customer Service Representative and a Virtual Marketing Assistant, where I handled customer inquiries, resolved issues efficiently, and supported marketing efforts such as social media management and content creation. I’ve developed strong communication skills, attention to detail, and the ability to multitask while staying organized under pressure. I adapt quickly to new tools and processes, and I’m proactive in finding ways to improve workflows rather than just following instructions. What makes me stand out is my reliability, problem-solving mindset, and commitment to delivering quality results. The value I bring to clients is consistent support, efficient task management, and positive customer interactions that help save time, improve engagement, and contribute to overall business growth.
Doneverse, full_time
Jun 2025 to Feb 2026
Handling client’s social media accounts, basic admin task, content creation and digital marketing strategy
RipeConcepts, contract
Sep 2024 to Dec 2024
Reproofing customer’s predesigned cards, basic design
Foundever, full_time
Nov 2021 to Apr 2022
Handles customer’s inquiries, process payments and redirecting calls to the appropriate department.