Drayage Specialist/ Customer Service/Admin Assistant
Philippines
I have an Admin/ logistic skill . I supported and assisted my clients business by doing all the tasks he delegated to me. I also didn't dwell those tasks that are delegated to me, I also ask my client if there are additional task for the day whenever I have downtime to keep my occupied. Thus, I possess determination and team player character , and those make me stand out .
Fusion Ai Solutions
Feb 2024 to Nov 2025
I assisted my client into his logistic business . I ensured our communication is seamless and clear. After a year and months working for him , I got promoted as team leader so that I can support my team members on how they handle their client.
Eperformax Contact Solutions
Sep 2022 to Oct 2023
I was hired as customer service representative. I handled calls, assisting customer's needs and meeting their expectation . After 3 months , i got promoted as Performance Analyst and was able to do call auditing and call calibration to further give insights to the management on how to further enhance call handling and the business itself.