Email Marketing Specialist | Campaigns, Automation & Engagement
Negros Occidental, Bacolod, Philippines
In my previous role as a Risk Operations Analyst at a banking account in the USA, I worked for 1 year and 7 months investigating member disputes, such as unauthorized transactions. This role allowed me to develop strong problem-solving skills, independence, attention to detail, and the ability to proactively exhaust all available resources to resolve complex issues. I also strengthened my analytical thinking and reading comprehension, ensuring accurate and efficient case management. These skills translate directly to a Marketing Assistant role. Managing multiple social media accounts, creating content calendars, and tracking campaigns require the same attention to detail, problem-solving mindset, and proactive approach that I applied in risk operations. My experience in analyzing cases and developing organized workflows demonstrates my ability to handle multiple tasks efficiently while maintaining high-quality results. Combined with my background in digital marketing and social media management, I am confident in my ability to contribute effectively to your team and help deliver impactful marketing campaigns.
Chime, full_time
Jun 2024 to Jan 2026
Investigating member dispute, Manage claims, and problem-solving. 6 months as a SME/POC, Upskilled to all segment, and been a top agent of every segment