Liezel L.

General Virtual Assistant

Batangas, Ibaan, Philippines

Overview

- Microsoft Office (Word, Excel, and PowerPoint) - Basic Data Entry and Documentation - Credit and Collection Support - Accounts Receivable (AR) Follow-up - Customer Account Monitoring - Amadeus Reservation System - Micros Opera System - Record Keeping and Filing Administrative Skills - Administrative Support - Email and Written Communication - Data Management - Document Preparation - Time Management - Attention to Detail - Organization and Multitasking

Skills and Tools

• Microsoft Word
• Microsoft Office
• Microsoft 365
• Microsoft Teams
• Google Calendar
• Microsoft PowerPoint

Work History

• Credit and Collection Personnel

  Ibaan Market Vendors and Multi Purpose Cooperative, full_time

  Mar 2026 to Present

  Monitor and manage members' loan accounts and outstanding balances. Follow up with members regarding overdue payments and loan obligations. Collect payments and ensure accurate recording of transactions. Prepare and maintain collection reports and payment records. Monitor accounts receivable and update members' payment status. Contact members through phone calls, text messages, or personal visits regarding payment reminders. Assist members with payment inquiries and account concerns. Review loan accounts and identify overdue or delinquent accounts. Coordinate with the accounting department regarding payment discrepancies. Ensure proper documentation and filing of collection records. Maintain good relationships with members while handling collection concerns professionally. Help meet monthly collection targets and organizational goals.

• Marketing Staff I

  Ibaan Market Vendors and Multi Purpose Cooperative, full_time

  Jun 2021 to Feb 2026

  Assisted in developing and implementing marketing strategies and promotional campaigns. Managed social media content and responded to customer inquiries. Conducted market research and monitored competitor activities. Prepared marketing materials and promotional presentations. Coordinated marketing events and promotional activities. Supported sales operations and maintained strong customer relationships. Prepared marketing reports and maintained accurate documentation. Performed administrative tasks to support daily marketing operations.