Operation Virtual Assistant | Sales | Tech
Metro Manila
Hi! I'm Edmark Serrano, a sales and business development professional with over 13 years of experience in B2B sales, account management, and client relationship building. Throughout my career, I've worked with different industries, particularly technology, software, and professional training solutions. My strengths include finding new business opportunities, generating leads, managing client accounts, preparing proposals, negotiating deals, and building long-term relationships with clients. I'm organized, proactive, adaptable, and committed to delivering results. I can work independently, communicate effectively with clients, and use tools like CRM systems, Microsoft Excel, and Outlook to manage sales activities and follow-ups efficiently. What sets me apart is my combination of sales experience, customer-focused approach, and willingness to learn new industries and technologies. I believe in understanding each client's needs and providing practical solutions that help them achieve their goals. I'm looking forward to working with clients who value professionalism, reliability, clear communication, and long-term partnerships. Let's work together to grow your business!
Certtech Central Inc, contract
Apr 2024 to Jun 2026
• Sold CompTIA, EC-Council, PeopleCert and SAP training solutions. • Developed business opportunities across enterprise, education and government sectors. • Managed CRM pipeline, proposals, forecasting and negotiations. • Maintaining retention or contract with client every after expiration of contract | training • Doing demo with specific product (CompTIA, PeopleCert, SAP, Oracle,) • Providing kickoff | launching of the product • Teaching technicalities to the client to be able to gain knowledge on the system or training. • Manage finding own local and international account in the Philippines.