Virtual Assistant | Customer Service | Admin Assistant
Pangasinan
I am a TESOL and TEFL certified with a Bachelor's Degree in Accountancy and ongoing Professional Certification in Human Resources. I have nearly four years of experience as an Assistant Department Manager where I have gained strong skills in customer service, performing administrative tasks like maintaining, updating, and organizing files and schedules. In this role, I am also trained to give vital support to senior management by coordinating and communicating to cross-functional teams.
McDonald's - McCarol Foods Inc., full_time
Sep 2022 to Jun 2026
1. Learning and Development Manager – planned, organized, and coordinated training programs, schedules, and materials to support employee development and operational goals. Monitored team performance, maintained training records, and communicated updates to ensure smooth workflow and compliance with company standards. 2. Scheduling, Staffing, and Positioning Manager – prepared, coordinated, and managed employee schedules, assignments, and staffing arrangements to ensure efficient daily operations and support productivity and time management. 3. People and Culture Coordinator – managed employee onboarding documentation and maintained personnel records. Coordinated employee engagement activities, communicated workplace policies, and supported administrative processes to maintain organized operations. 4. Inventory Manager – monitored inventory levels, maintained stock records, and coordinated purchasing activities to ensure adequate supplies. Tracked inventory movement, reviewed stock requirements, and followed established procedures to support cost control and operational efficiency. 5. Shift Leader – coordinated daily operations, delegated tasks, and monitored team performance to ensure timely and efficient task completion. Communicated priorities, resolved operational concerns, and provided administrative and team support to maintain smooth workflows.