Customer Support
Davao del Norte
Hello! I'm a reliable, hardworking, and detail-oriented professional with hands-on experience in customer service, sales, and account management at VXI. I’m comfortable communicating with customers, responding to inquiries, handling concerns, and helping ensure smooth daily operations. I’m eager to support business owners with administrative tasks, customer support, data entry, and online research. I learn quickly, follow instructions carefully, meet deadlines, and take responsibility for every task assigned to me. Although I’m continuously developing my skills as a virtual assistant, I bring a positive attitude, dedication, and a strong willingness to learn. I’m ready to contribute, adapt to your workflow, and help make your workload easier. If you’re looking for someone dependable, coachable, and committed to doing the job right, I’d love the opportunity to work with you. I’m ready to get started!
VXI Global Holdings, full_time
Jan 2026 to Jun 2026
VXI – Customer Service Representative | Telecommunications Account Responsibilities: Assisted customers with account management, billing inquiries, and service-related concerns for Comcast Xfinity. Promoted relevant products and services by identifying customer needs and recommending suitable solutions. Handled customer retention by addressing concerns and helping customers find appropriate service options. Assisted with account creation, service updates, and technician appointment scheduling. Delivered professional customer service while maintaining a positive customer experience. Worked toward sales targets and performance metrics while ensuring customer satisfaction. Sales Achievements: Developed sales and persuasive communication skills by identifying customer needs and presenting relevant service offers. Contributed to sales performance by recognizing opportunities to recommend additional services and solutions. Built customer rapport and handled objections professionally to support successful sales conversations. Demonstrated adaptability, resilience, and a customer-focused approach in a target-driven environment. Strengthened skills in sales, negotiation, problem-solving, and relationship building.