Lead Gen Outreach,Outbound Calling | QA | Email/Chat | Excel Skilled
Davao del Sur
I am a motivated and detail-oriented professional with experience in Lead Generation, Outbound Calling, Quality Control, and Customer Support. I have a strong background in identifying potential leads, conducting outreach, and maintaining accurate data to help businesses grow their client base. I am skilled in CRM tools, Microsoft Excel, and Google Sheets, with a strong focus on data accuracy, organization, and efficiency. My experience as a Quality Control Analyst has trained me to ensure high standards in every task, while my lead generation background has strengthened my communication and persuasion skills. What sets me apart is my ability to adapt quickly, stay consistent in high-volume tasks, and deliver reliable results with minimal supervision. I am committed, hardworking, and always willing to learn new systems and processes to improve performance and support business goals.
Cloudstaff, full_time
Apr 2024 to May 2026
I worked as a Quality Control Analyst and Lead Generation Specialist, responsible for ensuring data accuracy, verifying lead information, and maintaining high-quality standards across all records. I reviewed and checked leads for completeness, correctness, and relevance before they were passed to the sales or outreach team. In lead generation, I conducted outbound research and calling to identify potential clients, gather contact details, and qualify leads based on set criteria. I used CRM tools and spreadsheets to organize, track, and update lead information efficiently. My role required strong attention to detail, good communication skills, and the ability to handle repetitive tasks with consistency and accuracy. I also supported outreach efforts by ensuring clean, verified, and ready-to-contact lead lists that helped improve conversion rates and overall team performance.