Vaishtin R.

Operations Executive Assistant | GoHighLevel Automation Specialist

Pampanga, Mexico, Philippines

Overview

- Operations & Executive Assistant with 10+ years of professional experience, including remote support for US and Australian clients. - Skilled in executive support, administrative tasks, calendar management, client coordination, and daily business operations. - Experienced in GoHighLevel CRM setup, workflow automation, sales funnels, landing pages, and email marketing. - Proficient in GoHighLevel, HubSpot, Zoho CRM, Salesforce, ActiveCampaign, ManyChat, and other business tools. - Able to organize workflows, manage databases, coordinate projects, and streamline repetitive tasks. - Combines administrative expertise with technical and digital marketing skills to support business growth. - Proactive, detail-oriented, organized, and quick to learn new tools and systems. - Focused on helping business owners save time, improve efficiency, and build systems that keep their businesses running smoothly.

Skills and Tools

• Calendar Management
• Email Management
• Meeting Coordination
• Document Management
• Microsoft Office
• Microsoft Teams
• Microsoft Outlook
• Project Management
• Asana
• Slack
• Microsoft 365
• File Organization
• Task Management
• Google Drive
• Microsoft Word
• SOP Creation
• Quality Control
• Process Documentation
• Basecamp
• Appointment Booking
• Scheduling
• Office Management
• Notion
• Client Communication
• Microsoft Excel
• Monday.com
• Discord
• Trello
• Jira
• Microsoft PowerPoint

Work History

• Executive & Business Operations Assistant

  Thomas Yelloweyes Pickleball (formerly Night Train Pickleball | US), full_time

  Jun 2025 to Present

  • Manage client scheduling, weekly briefings, and day-to-day operational coordination • Build and maintain CRM workflows in GoHighLevel, including email sequences, lead capture funnels, and sales pages • Plan, write, and send weekly email marketing campaigns and a monthly newsletter to the client's list • Create lead magnet pages and sales funnels using GoHighLevel for marketing campaigns • Handle records and documentation, including campaign tracking, performance reports, and client updates • Coordinate content calendar, social media scheduling, and ManyChat automation workflows

• Digital Marketing & Admin VA

  Luv2Play (Indoor Playground | US), full_time

  May 2025 to Dec 2025

  • Managed client communications, scheduling, and social media platform administration • Maintained CRM data in Aluvii; ensured records were accurate, up to date, and properly organized • Built segmented contact lists and handled email campaign execution using MailerLite • Conducted LinkedIn and media outreach for lead generation and partnership coordination

• Digital Marketing Assistant

  The Aura Journey (US), full_time

  Nov 2024 to Apr 2025

  • Managed social media scheduling and content calendars using Hootsuite and Later • Maintained and updated CRM data; organized contact records and segmented email lists • Assisted with administrative coordination, including campaign documentation and performance reporting

• Data Entry Specialist

  Kapish, part_time

  May 2022 to Jan 2024

  Data Entry Specialist | Kapish (Remote) • Cleaned, formatted, and entered data into CRM tools with high accuracy • Built and maintained organized folder systems and databases for easy retrieval Apr 2022 - Aug 2023 May 2022 - Jan 2024 • Ensured data consistency and integrity across all records

• E-commerce VA and Executive Assistant (Shopify)

  Surprise Powerz (US), part_time

  Apr 2022 to Aug 2023

  • Managed order tracking, fulfillment records, and supplier documentation • Provided customer updates and handled CRM records using Zoho CRM • Drafted NDAs and contracts; supported onboarding and documentation for new employees • Coordinated client meetings and maintained scheduling for the executive team

• E-commerce Virtual Assistant (Shopify)

  Next On Kicks (Australia), part_time

  Apr 2022 to Mar 2024

  • Managed product listings, inventory, and store operations on Shopify and Wix for an Australian e-commerce brand • Conducted market and competitor research; coordinated discount codes and promotional activities • Designed promotional graphics using Canva to support seasonal campaigns

• Team Leader

  Intouch CX, full_time

  Dec 2020 to Sep 2024

  • Led a team of agents handling administrative and customer service operations • Monitored KPIs, conducted coaching sessions, and managed performance documentation • Handled escalations and ensured high client satisfaction and compliance standards

• Customer Service Representative (Financial Account)

  TaskUs, Inc., full_time

  Apr 2020 to May 2021

  • Managed account records, billing documentation, and dispute resolution using CRM systems • Delivered accurate and empathetic client support via phone and chat

• Data Entry Manager

  Nowcom Global Services, full_time

  Mar 2018 to Jun 2019

  • Oversaw data entry operations and ensured accurate, timely record keeping • Generated internal reports and maintained high data integrity standards

• Medical Administrative Assistant / Appointment Scheduler

  Insurance Medical Services, full_time

  Dec 2016 to Jan 2018

  • Scheduled medical appointments, coordinated with clinical staff, and verified patient records • Managed compliance documentation and ensured accuracy of medical files