AI Automation Specialist | AI Agents | Business Process Automation
Rizal
Hi, I'm Joseph Patrick Sentero, an AI Automation Specialist with a background in business operations and process improvement. I help businesses reduce manual work and improve efficiency by building AI-powered systems, workflow automations, AI agents, and business applications. I enjoy analyzing business processes, identifying bottlenecks, and designing practical solutions that save time and improve operations. My experience includes AI workflow automation, CRM automation, AI assistants, voice AI, RAG systems, API integrations, and business process automation. The tools I'm strongest with are ChatGPT, Claude, Codex, n8n, REST APIs, webhooks, Google Workspace, Google Sheets, Supabase (PostgreSQL), GitHub, Docker, Railway, and working with JSON and workflow logic. Before transitioning into AI automation, I was trained in Operational Excellence at Accenture, where I learned to analyze workflows, improve business processes, and drive operational efficiency. Today, I combine that business mindset with AI to build practical solutions that make a real impact. I'm always excited to work on projects involving AI agents, workflow automation, CRM systems, and business process improvement.
Self-employed, freelance
Feb 2026 to Present
Design and build AI-powered business systems, workflow automations, AI agents, and CRM integrations for clients. Develop automation workflows using n8n, AI APIs, Google Workspace, Supabase, and other business tools to reduce manual work and improve operational efficiency. Key projects include: -AI Message Assistant for a US-based vehicle rental company -AI Voice Receptionist using Vapi and n8n -CRM and lead intake automation -AI lead qualification workflows -RAG systems using Supabase (PostgreSQL)
Li Seng Giap and Sons Inc., full_time
Sep 2022 to Present
Oversee day-to-day business operations, property management, financial performance, client relations, and strategic planning. Lead operational improvements, business process optimization, and digital transformation initiatives across the organization.
Accenture, full_time
Jan 2007 to Jan 2013
Managed BPO operations while driving Operational Excellence initiatives focused on workflow analysis, process improvement, performance measurement, root cause analysis, and continuous improvement.