Customer Service Specialist
Davao del Sur, Davao City, Philippines
Tourism Management graduate with hands-on hospitality and guest service experience as a Guest Experience Maker. Experienced in guest communication, reservation assistance, customer service, guest relations, and supporting daily operations and events. Organized, adaptable, detail-oriented, and service focused, with strong interpersonal and problem solving skills. Currently seeking remote opportunities in virtual assistance, travel coordination, customer service, administrative support, and client experience. A fast learner who is comfortable adapting to new tools, systems, and procedures.
Discovery Samal, internship
May 2026 to Aug 2026
I assisted guests with inquiries, requests, and general concerns Provided professional and guest-centered customer service Assisted with reservations, seating, and reception-related duties Supported daily hospitality operations and events Coordinated with team members and other departments to address guest needs Assisted in handling guest concerns and service issues Maintained professionalism and attention to detail in a fast-paced hospitality environment