Healthcare expertise. Human-centered support. Better care, delivered.
Cebu, Barili, Philippines
Healthcare platforms and digital workflow tools supporting insurance operations, benefits verification, case management, documentation, member and provider communication, scheduling, and administrative coordination across U.S. healthcare environments. Tools: Salesforce • NICE CXone • Avaya • Citrix • Healthcare.gov • OZ • DOC 360 • LEGASUITE • Microsoft Office • Trello • Calendly • Zoom for Healthcare
optum , full_time
Jan 2023 to Jul 2026
Healthcare professional with 4+ years of experience supporting U.S. healthcare operations, members, and providers. Skilled in healthcare insurance workflows, benefits and eligibility verification, claims and billing support, complex case resolution, and HIPAA-conscious communication. I combine healthcare expertise, operational precision, and human-centered support to help healthcare teams deliver better service and smoother patient experiences.