Overview
I am Eugenio and I can help you with your business by providing customer support through email, chat and phone calls. I can do ticket and back office work management too.
Skills and Tools
- Customer Support
- Chat Support
- Email Support
- Ticket Management
- Complaint Resolution
- Conflict Resolution
- Help Desk
- Zendesk
- LiveChat
- Customer Success
- CSAT Surveys
- NPS Management
- Knowledge Base Management
- SLA Management
- Remote Support
- Customer Retention
- BPO Operations
- Quality Assurance
- Phone Support