Executive Assistant | Customer Support | Admin Support
Rizal
Results-driven professional with strong communication, organizational, administrative, customer service, and problem- solving skills. A quick learner who adapts easily to new systems and technologies, manages multiple priorities efficiently, and consistently meets deadlines in fast-paced environments. Committed to delivering high-quality work with reliability, attention to detail, initiative, and a strong focus on continuous improvement.
Sagility Health PH, full_time
Jul 2023 to Jul 2026
• Calendar & Email Management: Scheduled calls, managed client calendars, organized appointments, and handled email correspondence to ensure timely follow-ups and prioritization. • Data Entry & Database Management: Accurately inputted data into CRMs, spreadsheets, and cloud systems; maintained and updated client and inventory databases. • Document Preparation & Management: Created, formatted, and proofread documents, reports, and spreadsheets using Microsoft Office and Google Workspace. • Customer Service & Communication: Responded to client inquiries, and provided high-quality customer service via phone, email. • Coordinates appointments, follow-ups, and patient inquiries with care and professionalism. • Maintains accurate patient records and handles documentation in EMR systems. • Delivers compassionate, patient-centered support in fast-paced environments. • Handles high-volume communication via phone, email, and patient portals. • Ensures confidentiality and consistent adherence to HIPAA standards.