Via A.

Executive Assistant | Inbox, Scheduling Administrative Support

Philippines

Overview

I am a reliable and detail-oriented person with 3 years of experience in the BPO industry, supporting international clients in fast-paced environments. I developed strong communication, organizational, and problem-solving skills while handling high-volume tasks and maintaining professionalism under pressure. I also completed Virtual Assistant training, strengthening my skills in calendar management, email handling, scheduling, research, and administrative support. I am proactive, organized, and committed to helping executives stay focused by ensuring daily operations run smoothly and efficiently.

Skills and Tools

• Customer Support
• Virtual Assistant
• Buffer
• GoHighLevel
• Loom
• Descript
• Typeform
• Canva
• Calendly
• ActiveCampaign
• Executive Assistant
• BPO Operations
• Scheduling
• Internet Research
• Administrative Assistant

Work History

• Customer Care representative

  Foundever Cebu, full_time

  Apr 2023 to Jul 2025

  As an agent of Financial Account US & UK Clients in Foundever, Cebu for almost 3 years handling customer calls or chats.

• Customer Service Representative

  Eperformax Cebu, full_time

  Oct 2022 to Mar 2023

  A sessional worked as a Call Center Agent at Eperformax, Cebu for 5 months, handling customer inquiries, resolving issues efficiently, and providing excellent service in a fast-paced environment.