Customer Service Representative
Negros Occidental
Hi! I'm Camille. I am a virtual assistant with 8 years of experience in the BPO industry ( Ubiquity Global Service ) and a strong background in retail sales from Gaisano Mall. Spending years on the phones and on the sales floor taught me how to understand client needs instantly, stay highly organized, and handle fast-paced tasks without breaking a sweat. I don't just check off tasks; I focus on making your day easier so you can focus on growing your business. I am reliable, eager to learn your specific tools, and ready to bring my years of customer care and problem-solving straight to your team.
Ubiquity Global Services, full_time
Dec 2017 to Aug 2026
Responsibilities I worked in the BPO industry for 8 years, where I handled different types of customers and assisted them with their concerns. My responsibilities included answering calls, responding to customer inquiries, resolving issues, providing accurate information, and making sure customers received good service. I also handled difficult situations professionally, followed company procedures, and worked with my team to meet our daily and monthly goals. Achievements During my 8 years in the BPO industry, I developed strong communication, problem-solving, and customer service skills. I learned how to stay calm and professional when dealing with challenging customers and different situations. I was able to consistently meet my work targets, maintain good customer relationships, and adapt to different processes and accounts. Most importantly, my experience helped me become more confident, responsible, patient, and reliable in the workplace.
Gaisano Mall, full_time
Jun 2017 to Sep 2017
As a Sales Associate at Gaisano Mall, my main responsibility was to assist customers, answer their questions, and help them find the products they needed. I also arranged and restocked merchandise, maintained the cleanliness of the selling area, promoted products and discounts, and helped achieve our daily and monthly sales targets. My achievement was gaining confidence in dealing with different kinds of customers and improving my communication and customer service skills. I was also able to contribute to our team’s sales goals while providing friendly and helpful service to customers.