Executive Administrator — Chief of Staff & Operations Lead
Bulacan, Marilao, Philippines
• Served as the organization's primary “Integrator,” acting as strategic operations lead across HR, Finance, and Procurement functions on behalf of executive leadership. • Directed a diversified property portfolio, overseeing tenant relations, maintenance operations, and automated payment/vending systems using AppFolio and Nayax. • Built and maintained centralized operations hubs in Notion and Monday.com to track KPIs, standard operating procedures (SOPs), and project deadlines, improving cross-team visibility. • Owned internal and external stakeholder communications across
Pod Plug, full_time
Jun 2022 to Jun 2026
• Served as the organization's primary “Integrator,” acting as strategic operations lead across HR, Finance, and Procurement functions on behalf of executive leadership. • Directed a diversified property portfolio, overseeing tenant relations, maintenance operations, and automated payment/vending systems using AppFolio and Nayax. • Built and maintained centralized operations hubs in Notion and Monday.com to track KPIs, standard operating procedures (SOPs), and project deadlines, improving cross-team visibility. • Owned internal and external stakeholder communications across Slack and WhatsApp, maintaining zero-lag response times and ensuring seamless coordination between leadership and teams.
PSG Global Solutions, full_time
Jun 2021 to Jun 2022
• Managed full-cycle technical recruitment for Developers and IT professionals, using Salesforce and LinkedIn Recruiter to track candidate pipelines end-to-end. • Streamlined recruitment operations by integrating Google Workspace tools to automate interview scheduling and feedback loops, reducing time-to-hire by 15%.
TaskUs, full_time
Jun 2019 to Jun 2021
• Promoted to Subject Matter Expert to deliver high-level operational support across Customer, Merchant, and Vendor channels, using Salesforce for ticket resolution and data tracking. • Developed training modules and troubleshooting guides that improved team-wide resolution metrics and service quality.