Marketing Coordinator cum Property Listing Coordinator
Davao del Sur
I’m a detail-oriented Real Estate Administrative and Listing Support professional with around 9 years of combined experience in real estate, insurance, customer service, business development, quality assurance, and administrative coordination, including direct experience working in the Dubai real estate market. In my previous role as a Marketing Coordinator and Property Listing Coordinator, I supported agents, developers, project managers, and senior management with property listings, new project launches, marketing materials, property data, reports, lead coordination, and day-to-day administrative tasks. I also managed organized property records and shared files, prepared sales offers and payment schedules, updated project websites and internal property systems, and helped ensure listing information was accurate and up to date. My background in insurance and Quality Assurance has also strengthened my skills in document review, deadline monitoring, client follow-ups, reporting, data accuracy, and identifying discrepancies before they become bigger issues. I am comfortable working with spreadsheets, CRM/property systems, Google Workspace, Microsoft Office, Canva, Slack, WhatsApp, and other digital tools. I’m organized, proactive, dependable, and comfortable managing multiple priorities with minimal supervision. I enjoy bringing structure to busy workflows, keeping records accurate, following up on outstanding tasks, and helping teams stay organized and on schedule. I’m currently looking for remote opportunities in Real Estate Administration, Listing Coordination, Virtual Assistance, Operations Support, CRM/Data Management, and Property Marketing where I can contribute my experience while continuing to grow professionally.
Mira Real Estate LLC, full_time
Jan 2022 to Jan 2024
Supported the day-to-day marketing, listing, recruitment, and administrative operations of a Dubai-based real estate company. Worked closely with project managers and agents to coordinate new property launches, organize project information, maintain shared marketing resources, and keep internal property records accurate and up to date. Managed the preparation and distribution of approved marketing materials for newly launched developments, coordinated logistics for property photo and video shoots, and supported property listings from document collection through portal publication and lead monitoring. I also prepared listing performance reports and analyses for senior management. In addition to real estate operations, I supported recruitment by advertising vacancies, screening and interviewing candidates, making hiring recommendations, and assisting with the onboarding and probationary evaluation of new employees. The role required strong organization, attention to detail, communication, and the ability to coordinate multiple priorities across agents, project teams, management, and new employees.
AXA Philippines, full_time
Jul 2021 to Oct 2021
Conducted independent quality audits of motor insurance claims to ensure each case followed company procedures, documentation requirements, and approved turnaround times. Reviewed claim files in detail, including client-submitted documents, evaluation reports, repair estimates, endorsements, and supporting records, to confirm accuracy, completeness, validity, and proper processing. Identified missing information, process delays, inconsistencies, and potential compliance issues, then documented findings through detailed audit reports and performance summaries for the Quality Assurance Head and management. More serious findings or repeated process violations were escalated through the appropriate internal channels for review and corrective action. The role required a high level of attention to detail, objectivity, confidentiality, and evidence-based decision-making. It also strengthened my skills in compliance monitoring, document review, reporting, process evaluation, and identifying operational gaps before they became larger issues.
AXA Philippines / Charter Ping An Insurance, full_time
Apr 2020 to Jun 2021
Managed a portfolio of non-life insurance accounts referred through Metrobank’s Commercial Banking and Business Banking units, supporting both business and individual clients with insurance requirements connected to approved bank loans. Handled the full client servicing cycle, including preparing quotations, explaining coverage options, coordinating approvals, processing policy requirements, monitoring renewals, and following up on outstanding premiums and documentation. I also maintained close relationships with bank partners and clients through regular calls, meetings, and follow-ups to ensure accounts remained active and properly supported. A key part of the role involved monitoring insurance policies tied to loan accounts, tracking expiry dates, preparing renewal advice one to three months in advance, and increasing follow-up as deadlines approached to help avoid lapses in coverage. I also supported claims concerns, coordinated inspections when required, and prepared monthly production and account performance reports for management. This role strengthened my skills in client relationship management, account monitoring, financial administration, renewal tracking, business development, and coordinating multiple stakeholders while maintaining accuracy and timely follow-up.
AXA Philippines / Charter Ping An Insurance, full_time
Apr 2017 to Mar 2020
Supported the end-to-end servicing and development of non-life insurance accounts referred through Metropolitan Bank branches and commercial channels. Managed client requirements from initial inquiry through quotation, policy issuance, renewal, and ongoing account support. Prepared insurance proposals and quotations, coordinated required documents and approvals, followed up on policy issuance and outstanding premiums, and maintained regular communication with clients and bank partners. I also assisted with claims concerns, scheduled property or vehicle inspections when needed, and helped ensure policies were processed accurately and within the required timelines. A significant part of the role involved maintaining strong client relationships, supporting account retention, monitoring upcoming renewals, and identifying opportunities to generate additional business through branch visits, referrals, and follow-up activities. This role strengthened my experience in account management, client servicing, sales support, insurance administration, documentation, relationship building, and coordinating multiple stakeholders across the policy lifecycle.
Charter Ping An Insurance Philippines, full_time
Sep 2015 to Mar 2017
Supported branch-level insurance operations by processing new policy applications, policy changes, reinstatements, cancellations, renewals, and other client servicing requests. Reviewed application forms and supporting documents to ensure information was complete and accurate before policies were issued or updated. Managed motor insurance policy issuance, client records, renewal notices, payment-related inquiries, and basic claims assistance while coordinating with internal teams when additional approvals or requirements were needed. A key part of the role involved monitoring upcoming motor policy renewals. I regularly reviewed Head Office renewal reports against the internal system, checked for differences in premium amounts or account status, updated records when necessary, and identified non-renewal cases before processing. I also handled CTPL issuance for clients with vehicle registration deadlines and prioritized urgent requests during busy periods. This role strengthened my skills in policy administration, document verification, renewal tracking, data accuracy, client service, deadline management, and handling a high volume of transactions efficiently.