Norijane M.

Customer Service Representative

Philippines

Overview

Being a customer service, we assisted our callers to check their covered information, using our tools of gps console, rumba, avaya, cogito and many more. I have a lots of skills that im confident to, im a team player, responsible to do reports on time, manageable and computer literate.

Skills and Tools

• Customer Support
• Phone Support
• Adobe Acrobat
• Excel
• Claims Submission
• Claims Processing
• Claim Denial Management
• Insurance Claims
• CRM
• Benefits Verification
• Outbound Calling
• Inbound Sales
• BPO Operations
• Call Center Operations
• Google
• Microsoft Office
• Time Management
• Data Accuracy
• Data Entry
• Client Communication

Work History

• Customer Service Representative

  Sagility , full_time

  Feb 2022 to Jan 2026

  As customer service, we assisted callers to get the covered information regarding their benefits and claims.