Virtual Assistant | Data Entry
Laguna
Detail-oriented and reliable Virtual Assistant with experience in freelance work, e-commerce operations, Shopify store management, and administrative support since 2020. Skilled in data entry, product listing management, order processing, spreadsheet tracking, document control, record keeping, and task coordination. Brings additional full-time experience as a QA/QC Engineer, with strong skills in documentation, quality checks, reporting, and team coordination. Proficient in Microsoft Office, Google Workspace, Shopify, Slack, and other productivity tools. A proactive self-starter who works independently, learns new systems quickly, manages priorities effectively, and consistently aims to deliver accurate, organized, and timely results in a remote work environment.
Mundo Design + Build Inc., full_time
Aug 2025 to Jun 2026
Ensured all construction activities complied with project specifications, quality standards, and regulatory requirements. Managed extensive documentation, including inspection reports, material submittals, method statements, RFIs, ITPs, test results, and daily/weekly progress reports, maintaining accuracy and audit readiness. Conducted regular site inspections to monitor workmanship, verify materials, and identify non-conformances, implementing corrective and preventive actions promptly. Coordinated closely with contractors, consultants, and project teams to resolve quality issues and ensure alignment with project objectives. Reviewed technical drawings and specifications to support proper execution and compliance. Maintained organized records of all quality control activities and supported internal and external audits. Assisted in project coordination, reporting, and administrative tasks beyond QAQC functions, contributing to efficient workflow, timely project delivery, and adherence to safety and quality standards across all phases of construction.
Shopify, freelance
Feb 2025 to Sep 2025
A proactive eCommerce VA who takes ownership, sets high standards, and make sure every task is completed accurately, efficiently, and on time. Managed daily Shopify operations for an eCommerce store specializing in dog supplies, pet essentials, and everyday necessities maintaining accurate product information, inventory, and customer-ready listings. Created and optimized product listings, including titles, descriptions, images, pricing, SKUs, keywords, collections, categories, and tags, improving store organization and product visibility. Processed customer orders, monitored fulfillment, coordinated with suppliers, and tracked shipments to support timely and accurate deliveries. Provided professional email and chat support, efficiently handling order updates, returns, refunds, exchanges, and product inquiries to maintain a positive customer experience. Used Google Sheets to monitor inventory, organize product data, identify discrepancies, and prepare operational reports. Conducted quality checks to resolve listing and inventory errors before they affected customers. Supported product launches, promotions, and daily eCommerce tasks while working independently in a fast-paced remote environment, consistently prioritizing accuracy, efficiency, initiative, and timely completion. Took initiative to resolve issues, manage priorities, and complete tasks with minimal supervision.
Jovan Serrano, freelance
Oct 2024 to Jul 2025
Efficient and detail-oriented General Virtual Assistant with strong skills in administrative support, documentation, data entry, online research, and digital file management. Experienced in organizing information, maintaining accurate records, managing emails, and scheduling tasks. Researching and documenting perfume and fragrance product details from available sources, including product type, formulation, fragrance concentration, scent profile, expected longevity, and other relevant specifications. Able to organize product information clearly and accurately for easy reference, customer support, listings, or internal documentation. Proficient in office applications, productivity tools, project management platforms, and various digital communication tools. Highly organized, adaptable, and capable of managing multiple tasks independently while meeting deadlines. With strong attention to detail and a willingness to learn, committed to providing reliable administrative and documentation support and helping businesses maintain accurate information and efficient day-to-day work flows.
Beauche International - Calauag Branch, part_time
Aug 2020 to Nov 2021
Delivered excellent customer service in a skincare retail environment, providing personalized product recommendations and support based on customer needs. Assisted customers by explaining product usage, benefits, and proper application, ensuring a positive shopping experience. Handled daily transactions with accuracy and attention to detail, demonstrating strong organizational and data handling skills. Maintained updated product displays and supported inventory monitoring to ensure stock availability and accurate tracking. Responded promptly to customer inquiries and concerns, building trust and ensuring satisfaction. Collaborated with team members to support smooth daily operations and achieve sales targets.