Admin Assistant / Cold Calling Appointment Setting
Davao del Norte
Hi! I’m Kristine, a reliable and detail-oriented Virtual Assistant with several years of experience in customer service, administrative support, outbound calling, lead generation, appointment setting, and sales support. I have worked with US-based companies and clients in different industries, handling both customer-facing and back-office tasks. I’m comfortable making outbound calls, speaking with business owners and customers, qualifying leads, following up with prospects, managing CRM records, scheduling appointments, and keeping daily tasks organized. Here’s what I can help you with: • Virtual/Admin Assistance • Customer Support • Outbound & Cold Calling • Lead Generation & Qualification • Appointment Setting • Follow-ups via phone, text, and email • CRM Management & Data Entry • Calendar & Appointment Scheduling • Email Management • Research and List Building • Spreadsheet/Excel and Google Sheets tasks • General administrative support I have experience using tools such as GoHighLevel, Salesforce, HubSpot, Zoho, Monday.com, JustCall, Grasshopper, Calendly, Jotform, Google Workspace, and Microsoft Office. I’m a fast learner, comfortable working with minimal supervision, and I always make sure to take notes and clarify instructions when needed. I value consistency, professionalism, and clear communication, and I’m looking for long-term opportunities where I can contribute to the team and continue growing. If you’re looking for someone dependable who can handle both customer-facing and administrative tasks, I’d be happy to help!
Pathway to Care, part_time
Nov 2025 to Aug 2026
Handled cold and warm email outreach and followed up with CNA students through text messages, phone calls, and email regarding upcoming classes, enrollment, requirements, and next steps. Conducted outbound outreach to hospitals, treatment facilities, community organizations, and other potential referral partners to introduce the company’s independent living facility and identify opportunities for referrals. Researched and identified appropriate points of contact, gathered contact information, sent facility information, followed up with prospects, and maintained communication to build professional relationships with potential referral partners.
Royal Vending, full_time
Aug 2024 to May 2025
Handled the full lead generation and sales process for vending machine placements, from prospecting and outbound calls to follow-ups and closing locations. Contacted leads through phone calls, emails, and chat, qualified prospects, gathered the necessary information to secure potential locations, and maintained consistent follow-ups through calls, emails, and text messages. Managed the process from initial outreach and lead qualification through agreement and successfully securing new vending machine locations.
Autopilot Outreach, part_time
Mar 2024 to Jul 2024
Contacted prospects through outbound calls to generate leads, qualify potential clients, and schedule appointments for the sales team. Followed up with interested leads through calls and emails, maintained accurate CRM records, and regularly updated lead information and activity. Coordinated closely with the sales team to ensure qualified leads and scheduled appointments were properly handed over and followed up.
RCG Mortgage, full_time
Oct 2023 to Feb 2024
Handled outbound calls, emails, and chat inquiries for appointment scheduling, managed calendars, confirmed bookings, updated client information, and ensured timely follow-ups and professional communication with clients. Conducted cold calls to realtors and loan officers, introduced relevant services and opportunities, identified potential prospects, answered initial questions, and encouraged qualified professionals to join the community. Managed follow-ups and maintained accurate records throughout the outreach and recruitment process.
LGU Samal, full_time
Mar 2021 to Jun 2023
Managed office documentation, emails, and digital records while ensuring information was organized, accurate, and up to date. Assisted with project coordination, scheduling, data reporting, and administrative tasks. Supported smooth communication between departments and assisted with public inquiries, helping ensure daily office operations ran efficiently and professionally.
VXI Global, full_time
Oct 2018 to Dec 2020
Provided step-by-step technical assistance through phone calls and written instructions, helping customers troubleshoot and resolve various technical issues accurately and efficiently. Handled customer concerns with patience and empathy while ensuring a positive support experience. Documented cases, escalations, troubleshooting steps, and resolutions in the system for accurate records and future reference.