Email Support and Chat Support Specialist
Philippines
I have 2 years experience of Customer Support 10 months In a local financial account and 1 year 2 months for sa US social media account both email support and chat support
Concentrix, full_time
Oct 2024 to Dec 2025
Bytedance US(Project USO) Answering all customer inquiries about their TikTok and CapCut Account regarding hacked accounts, subscriptions and payment via email and chat
Teleperformance, full_time
Oct 2022 to Aug 2023
Verifying all customers provided information on their newly created account, investigating if there is any mismatch information provided Responding to users inquiry via email
Chevrolet Cars Philippines - Pasig, full_time
Sep 2018 to Sep 2021
Answering all vehicle inquiries via email, company website and phone.