Account Receivable Sr Representative and Subject Mattter Expert
Philippines
As my previous role being Account Receivable Sr. Representative I once Recognized as Employee of the Month multiple times and Employer of the year 2025, highlighting exceptional performance and commitment. Proven ability to operate independently, showcasing effective self-management. Experienced in leading teams and mentoring junior staff through training and support initiatives.
Conifer Health Solutions, full_time
Jun 2024 to Present
Managed and resolved delinquent accounts in accordance with corporate policies, improving collection efficiency and cash flow. - Negotiated structured payment arrangements while maintaining positive customer relationships. - Updated and maintained accurate account records within billing and CRM systems. - Proactively monitored aging reports to identify risk accounts and escalated issues appropriately. - Maintained consistent performance metrics in a high-volume, deadline-driven environment.
NTT Data Services , full_time
Oct 2020 to Jun 2024
Conducted detailed reviews of medical records and insurance coverage to resolve billing and payment disputes. - Coordinated with insurance providers to secure timely claim reimbursements for hospital transactions. - Ensured full compliance with patient confidentiality, data privacy, and debt collection regulations. - Documented appeal outcomes, payment postings, and account communications with precision.