Experienced Administrative / Executive Assistant
Philippines
I am Karen Jean P. Ellevera, a 37-year-old graduate of Bachelor of Science in business administration major Entrepreneurial Marketing and a master’s degree holder in Public Service Management. With over two years of experience as a Customer and Product Support Representative at a BPO company, I have honed my customer service skills and developed the ability to handle various customer types and ensure their satisfaction. Throughout my career, I have worked in diverse genres, but my core expertise lies in administrative assistance. For three years, I served as an Assistant at Coca-Cola Bottlers Philippines - Corporate Engineering Department, where I was molded into a better professional and for more that 7 year I served as administrative assistant to our Local Government Unit within our municipality. During this time, I was tasked with various administrative roles, including scheduling meetings, organizing office operations, managing bosses’ travel, budgeting, and submitting reports to senior company officials, including the CEO. In the absence of my bosses, I assumed the responsibility of representing him and ensuring that all critical tasks for daily operations were addressed. For the past months I've worked as a virtual assistant at US Deposition and litigation services. It's a US account with law firm client. We are task to request and follow up documents needed for legal purposes. I did manage a group, and we do phone calls and emails to do the request and follow up.
US DEPOSITION AND LITIGATION SERVICES, contract
Nov 2025 to Feb 2026
Create Request and follow up requested documents from facilities and monitor them making sure that it is delivered at the scheduled date. ➢ Making sure all the necessary attached documents and legal requests are completed ➢ Input the movement and progress of the documents in the system.
Local Government Unit, full_time
Feb 2017 to Oct 2025
➢ Conduct research for the creation of proposed ordinance and resolution. ➢ Do administrative job such as preparing schedule, meetings and process daily transactions ➢ Entertain and contact clients to deliver effective service ➢ Coordinate with other departments for the daily operations ➢ Review proposed ordinance and resolution making sure that it is legally bind with the Philippine Constitution. ➢ Draft and prepare agenda for the Regular Session of the Sangguniang Bayan. ➢ Draft itinerary and liquidation for the travels of the Sangguniang Bayan Members. ➢ Transcribe and print journal/minutes of the Sangguniang Bayan Regular and Special Session proceedings. ➢ Draft municipal resolution, municipal ordinance and appropriation ordinance.
Coca-cola Bottlers Phils, full_time
Mar 2011 to Dec 2013
➢ Performs secretarial duties such as doing the schedule of calendar, preparing scheduled reports, filing and bookkeeping, and doing the flight bookings and hotel reservations for the managers. ➢ Monitor the Project budget thru SAP System ➢ Processing of purchase requisitions and monitoring the process flow using SAP System ➢ Processing payroll thru SAP system ➢ Submission and monitoring of the billing documents ➢ Contact businesses or personal individuals to make sure that all business transactions are well taken care of and always on time.