Amazon Operations Administrative Support|Virtual Assistant
Quezon
Hi! I’m Maika Mae, a versatile Virtual Assistant with a diverse background in e-commerce, admin workflows, and bookkeeping. My journey started with over two years as an Admin Bookkeeper, where I kept financial ledgers meticulous using QuickBooks and Excel and managed vendor procurement. Later, I jumped into client-facing roles, handling outbound service and Shopify Customer Support. There, I learned the ropes of tracking delayed shipments and working closely with logistics teams to keep customers happy and reduce store chargebacks. I love learning, so I recently upskilled by taking courses in Virtual Assistance, Amazon Operations, and Freight and Logistics. This training perfectly bridges my hands-on admin experience with supply chain management. Today, I use my mix of financial precision, logistics knowledge, and digital tool skills (like Asana, Hubspot, and various CRMs) to offer all-around operational support. Whether you need help organizing daily workflows, managing inventory, coordinating with vendors, or keeping your data in check, I’m here to handle the back-end details so you can focus on scaling your business!
William Solution, freelance
Sep 2024 to May 2025
Conduct high-volume outbound phone calls to specific voter lists, households, or general demographics using an automated dialer system. Accurately record voter responses accurately into a central database or CRM software while the respondent speaks. Lead generation, policy servicing, or claims management
Jonas Electrical Contractor, full_time
Aug 2022 to Oct 2024
Record daily financial transactions, including sales, purchases, receipts, and payments. Review incoming vendor invoices, verify approvals, schedule payments, and reconcile vendor statements. Generate and send invoices to clients, monitor aging reports, and follow up on overdue accounts or collections. Manage incoming correspondence (emails and mail), maintain physical and digital filing systems, and order office supplies. Organize and archive financial documents, contracts, and receipts to ensure the business is audit-ready. Serve as the primary point of contact for billing inquiries, account discrepancies, and basic administrative questions.