Healthcare VA | Business Development Officer
Philippines
I have over eight years of experience in business development, sales, and administrative support across healthcare and real estate. My background includes patient acquisition, referral partnership building, intake coordination, lead generation, cold calling, social media management, CRM management, and client relationship management. I’ve worked in fast-paced, remote environments where accuracy, organization, and clear communication are critical. My key strengths include relationship-building, proactive follow-ups, attention to detail, and the ability to manage multiple priorities efficiently. I’m comfortable working with targets, handling objections, and maintaining compliance standards, especially in healthcare settings. What makes me stand out is my ability to combine a sales-driven mindset with operational reliability. I don’t just complete tasks — I focus on growth, client satisfaction, and long-term partnerships. The value I bring to clients is consistency, initiative, and results. I help streamline processes, improve client engagement, and ultimately contribute to business growth while maintaining professionalism and trust.
USA Doctors On Wheels, full_time
Aug 2021 to Sep 2025
Responsibilities & Key Contributions: -Spearhead business development strategies to expand patient base and strengthen referral networks with home healthcare agencies, hospitals, and community partners. -Conduct cold calling and outreach campaigns to generate leads, set appointments, and secure new patient intakes. -Manage end-to-end patient acquisition cycle: intake coordination, eligibility verification, scheduling, and onboarding. -Develop and execute marketing campaigns (social media, email, community outreach) that increased patient referrals and improved brand visibility in the competitive home healthcare and house call market. -Build and maintain strong relationships with stakeholders, ensuring consistent communication and long-term collaboration. -Train, mentor, and supervise intake coordinators and junior marketing staff, ensuring compliance with HIPAA regulations and company service standards. -Analyze referral data, conversion rates, and market trends to recommend improvements in processes, service offerings, and client engagement strategies. -Recognized for achieving year-over-year growth in patient intakes and contributing to the company’s expansion across multiple service areas in Texas.
Cagayan de Oro Properties, freelance
Jan 2012 to Feb 2026
-Marketed, leased, and sold residential and commercial properties, consistently achieving strong sales results. -Conducted prospecting and cold calling to generate new leads, converting inquiries into long-term clients. -Guided buyers, sellers, and tenants through the property process, ensuring smooth transactions and excellent service. -Managed rental portfolios, including tenant acquisition, lease documentation, rent collection, and dispute resolution. -Built strong client relationships and generated referrals through trust, professionalism, and consistent follow-up. -Collaborated with developers, brokers, and property owners to expand listings and maximize property visibility. -Advised clients on property valuation, financing options, and investment opportunities to support informed decisions.