Virtual Dental Insurance Coordinator
Iloilo, Iloilo City, Philippines
Hi! I’m a reliable and detail-oriented Virtual Dental Insurance Coordinator with 7 years of experience in dental insurance verification, claims processing, billing, and accounts receivable (A/R) follow-up. I have experience working with various dental insurance plans, including Delta Dental, MetLife, Cigna, Aetna, UnitedHealthcare, Humana, Guardian, BCBS, and Medicaid. My skills include verifying patient eligibility and benefits, checking deductibles and annual maximums, reviewing coverage limitations, following up on unpaid or denied claims, processing insurance payments, and assisting with provider credentialing. I have experience using dental practice management systems such as Open Dental, Eaglesoft, Denticon, and Oryx. I focus on accuracy, timely follow-ups, and resolving insurance issues to help dental offices reduce claim denials, improve collections, and maintain accurate patient records. What sets me apart is my commitment to providing dependable support, paying attention to details, and taking ownership of my tasks. I understand how important it is to keep the billing process organized and ensure claims are followed up on consistently. If you're looking for a trustworthy and proactive dental insurance professional who can help streamline your insurance and billing workflow, I'd be happy to support your team!
POLO DENTAL, freelance
Jan 2019 to Dec 2024
Worked as a Virtual Dental Insurance Coordinator, handling insurance verification, claims processing, and billing support. Responsible for verifying patient eligibility and benefits, checking deductibles, annual maximums, frequency limitations, and coverage details. Followed up on unpaid and denied claims, contacted insurance companies to resolve claim issues, assisted with pre-authorizations, and updated patient insurance information in the practice management system. Collaborated with the dental team to ensure accurate insurance records, timely claim submissions, and proper reimbursement. Focused on reducing claim denials, improving collections, and maintaining an efficient dental billing workflow.