Led Gen|Appointment Setter|Inbound|Chat Support|CSR
Davao del Norte
Experienced in lead generation, appointment setting, billing, administrative tasks, chat support, and customer service. I work with integrity and consistently deliver high-quality results, even without direct supervision. I genuinely empathize with patients and customers, actively listen to their concerns, and focus on providing timely, effective resolutions. I am a strong problem solver, highly organized, detail-oriented, and quick to adapt to new processes. I am also proficient with a wide range of technological tools and software, allowing me to work efficiently in fast-paced remote environments while maintaining professionalism and excellent customer satisfaction.
SkinnyRx, full_time
Jan 2026 to May 2026
I am a Telehealth Virtual Assistant at SkinnyRx, handling inbound calls, chat responses, callbacks, follow-ups, and resolving tickets while addressing a variety of patient concerns. I assist with order creation, subscription management, billing and provide guidance and support for side effects by connecting patients with the appropriate team and scheduling appointments with the clinical team for consultations. I focus on patient retention and engagement, ensuring consistent support throughout their weight loss journey.