GHL Specialist | Lead Generation Specialist | Social Media Manager
Zambales, Olongapo, Philippines
In my previous roles, I have worked across Lead Generation, Sales Support, Customer Support, CRM Management, and Social Media Management, giving me a well-rounded understanding of the entire customer journey from prospecting to post sale support. As a Lead Generation Specialist, I sourced and qualified targeted prospects using tools like Apollo.io, built segmented lead lists, and supported outbound campaigns through cold email and calling efforts. I focused on quality over quantity to ensure higher engagement and conversion rates. In Sales Support, I assisted with appointment setting, follow-ups, pipeline tracking, and reporting. I ensured no opportunities were missed by keeping the CRM organized and up to date. With CRM Management, particularly using HubSpot, I maintained clean data, managed contacts, monitored deal stages, optimized sequences, and tracked campaign performance. I regularly checked for bounced emails, deliverability issues, and workflow improvements to maintain efficiency. As part of Customer Support, I handled inquiries professionally, resolved concerns promptly, and maintained positive client relationships helping improve retention and customer satisfaction. In Social Media Management (SMM), I created content strategies, scheduled posts, engaged with audiences, and supported brand growth through consistent online presence and messaging.