Lauren M.

Virtual Assistant/Customer Representative

Davao del Sur

Overview

VA? Customer Rep? Admin? Or all of the above? I’m Lauren, a virtual assistant with experience in both US wedding cinematography and UK house removals company. I’m a quick learner, a jack of all trades, and pretty much your “I can figure it out” person. Tell me what you need, I might just be your girl.

Skills and Tools

• Customer Support
• Email Support
• Chat Support
• Phone Support
• Project Coordination
• CRM Management

Work History

• Customer Representative

  Alexander Removals, full_time

  May 2026 to Present

  Managed customer calls, bookings, scheduling, billing, payments, and move coordination for a UK removals company, keeping both customers and operations on track.

• Client Coordinator

  Pretty Films, full_time

  Oct 2023 to May 2025

  Managed client communications, scheduling, follow-ups, and administrative tasks for a US-based wedding cinematography company.