Arnold I.

General Virtual Assistant

Davao del Sur

Overview

I am a results-driven Digital Media Manager with experience in social media management, digital marketing, and administrative support. I have supported marketing campaigns, managed online communities, and created engaging content while using tools like Google Workspace and various CRM platforms. With a strong background in data management, customer engagement, and lead generation, I bring a detail-oriented and organized approach to growing online presence and maintaining a strong brand image.

Skills and Tools

• Calendar Management
• Data Entry
• Meeting Coordination
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Asana
• Microsoft Office
• Google Drive
• Document Management
• Email Management
• Google Calendar
• Google Workspace
• ClickUp
• Trello
• Slack
• Zoom
• Microsoft Teams
• Task Management
• Appointment Booking
• Scheduling
• Office Management
• Google Meet
• SOP Creation
• CRM Management
• Meta Ads
• Lead Generation
• LinkedIn Outreach

Work History

• VA/Administrative Assistant

  Project Based, part_time

  Dec 2023 to Jun 2024

  Managed CRM systems and handled data collection and invoicing. Uploaded files and videos to Google Drive. Sent reminder messages to clients.

• Social Media/Administrative Support VA

  The Better Than Rich, full_time

  Oct 2022 to Mar 2026

  Administrative Assistant, Managed emails using MailChimp, ActiveCampaign, GoHighLevel, Trello, Social Medial engagement/ Group management, Lead Generation, and scheduled appointments using Calendly and AddEvents Calendar.

• Recruitment VA

  Ignite Visibility |, full_time

  Jan 2022 to Oct 2022

  Implements recruitment plan, from lead generation, cold emailing and calling, candidate assessment, Email Management and interview scheduling using sourcing tools and platforms.

• Subject Matter Expert

  VXI Global Holdings, full_time

  Aug 2018 to Sep 2022

  Provides expert knowledge on products offered, email support and tools used by the company while handling coaching and training of agents to improve customer service experience.

• Customer Service Representative

  VXI Global Holdings, full_time

  Aug 2017 to Aug 2018

  Provides creative customer service via email support, live calls, including handling complaints and up-selling products while maintaining composure under pressure.

• Digital Marketing VA

  SixEleven Global Teleservices, full_time

  Aug 2014 to Jul 2017

  Supports client's marketing campaigns through graphic design and social media management.

• Tech Chat Support

  SixEleven Global Teleservices, full_time

  Jul 2011 to Jul 2014

  Provides technical support via live chat, including answering queries, handling complaints, and troubleshooting with up to 5 customers at a time.

• Marketing Officer

  McDaleEvents, full_time

  Mar 2008 to Mar 2011

  Assisted on the implementation of marketing campaigns to promote company shows and events. Organize venue during the events.