General Virtual Assistant - Admin
Davao del Sur
Administrative Support | Procurement & Data Entry I'm a detail-oriented professional with more than 2 years of experience supporting healthcare payment posting, procurement, and day-to-day business operations for teams and clients who need things done right the first time. I help businesses stay organized and efficient by managing the behind-the-scenes work that keeps operations running smoothly — from vendor coordination and procurement documentation to inventory tracking, data entry, and accurate record-keeping. I'm comfortable working independently, managing multiple priorities, and communicating clearly across email, Slack, and Microsoft Teams. What I bring to the table: 📌 Team leadership — led a team in healthcare payment posting operations, ensuring SLA compliance, quality audits, and client satisfaction 📌 Procurement & vendor coordination — processed purchase requests, tracked orders, resolved discrepancies, and served as the liaison between vendors and internal stakeholders 📌 Payment posting & data accuracy — processed healthcare payment data, investigated discrepancies, and maintained clean, accurate records 📌 Client & team communication — trained new hires, coordinated schedules and meetings, and managed professional communications across multiple platforms 📌 Customer service — resolved order and delivery concerns through phone, email, and chat with clear, professional follow-through I'm currently open to remote Virtual Assistant opportunities — whether that's executive support, operations support, procurement assistance, or administrative support. If you need someone reliable, organized, and detail-driven to keep your operations running smoothly, let's connect.
Office Partners 360, full_time
Sep 2024 to Feb 2026
Led a team responsible for healthcare payment posting operations, ensuring accuracy, productivity, and SLA compliance. Conducted quality audits (QA), reviewed team outputs, and provided coaching to maintain client and company standards. Coordinated with clients regarding operational concerns, process updates, and service requirements. Conducted onboarding and training for new team members.Scheduled trainings, team meetings, and engagement activities through Google Calendar and meeting invitations. Managed professional communications through email, Microsoft Teams, and Slack while coordinating with clients and internal departments.
Office Partners 360, full_time
Jun 2024 to Aug 2024
Processed and entered healthcare payment data while maintaining accurate patient billing records. Reviewed reports, investigated discrepancies, and corrected posting errors to ensure data accuracy. Maintained documentation and coordinated with clients regarding payment-related concerns.
Office Partners 360, full_time
Feb 2024 to May 2024
Processed procurement requests for consumable and non-consumable warehouse supplies received through email and Slack while ensuring timely purchasing and order fulfillment. •Coordinated with vendors regarding orders, delivery follow-ups, urgent requests, product inquiries, and procurement updates while serving as the liaison between vendors and internal stakeholders. •Monitored inventory levels, maintained procurement records, updated SKU and pricing information, and tracked purchase orders to ensure timely deliveries. •Verified vendor documents against warehouse receiving records, resolved discrepancies, maintained organized procurement documentation, and ensured complete records before payment processing.
Office Partners 360, full_time
Aug 2023 to Feb 2024
Assisted customers with order inquiries and delivery concerns, and follow-ups, maintaining clear records of each interaction. Provided timely resolutions through phone, email, and chat support.