Administrative Assistant | Customer Service specialist
Philippines
I have 9 years of experience supporting businesses through customer service and admin work, handling emails, client inquiries, scheduling, and keeping everything organized. I’m used to working in fast-paced environments where I need to stay accurate, communicate clearly, and manage tasks on my own. What I really want is to help make your work easier. I’m here to support you, take tasks off your plate, and keep things running smoothly. I take my work seriously, I stay consistent, and I do my best to deliver what you need so you can focus on growing your business.
ASTOR ENTERTAINMENT , freelance
Nov 2024 to May 2025
- Managed real-time chat communications with subscribers using brand-aligned messaging - Supported content strategy and subscriber retention - Provided backup communication support across multiple accounts
SITEL, full_time
Oct 2015 to Jan 2019
- Provided support, including answering phone calls, responding to emails, and preparing correspondence - Help customers send money and receive money through Western Union. process the customer’s change of personal information, such as PIN, name, and address