Health Insurance Analyst - Optum Global Solutions
Cebu
Hi, I'm Jay, an Education graduate with a strong background in customer service and experience in handling various customer-facing roles, currently working as a Health Insurance Analyst. I've worked in the BPO industry for a few years, with stints at TechMahindra as a Customer Service Representative and Concentrix as a Health Insurance Analyst, where I've developed skills in customer support, problem-solving, and communication. My strengths include adaptability, a willingness to learn, and a customer-centric approach. One of my achievements was receiving recognition for consistently meeting customer satisfaction targets in my previous role. I was also a mentor to the newly hired during nesting making sure that they are on track and doing the right thing. I'm excited to bring my skills and enthusiasm to a new challenge and contribute to your team! I'm confident that my experience and passion for growth would make me a great fit 😊.