Customer Service Representative
Davao del Sur
I’m Mara Jane Aralan, an aspiring General Virtual Assistant with a strong background in customer service and customer support. I have experience working with companies like Amazon through IBEX, healthcare support at Alorica, and billing and sales support for AT&T through VXI. Throughout my experience, I’ve handled billing concerns, order tracking, refunds, replacements, delivery and account concerns. These roles helped me develop strong communication, problem-solving, and multitasking skills. What sets me apart is my adaptability, attention to detail, and commitment to providing excellent customer experiences. I’m a fast learner who can quickly adjust to new tools and processes.