ROSA T.

Executive / Virtual Assistant

Cavite

Overview

Operations and logistics leader with 30+ years of experience managing large-scale transportation fleets, business operations, and cross-functional teams. Proven track record in improving efficiency, reducing costs, and driving organizational growth through strategic decision-making, risk management, and employee development. Skilled in HR management, financial oversight, and customer service. Recognized as a strong communicator, mentor, and results-driven manager.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Data Entry
• Internet Research
• Travel Coordination
• Microsoft Excel
• Microsoft Teams
• Microsoft Word
• Zoom
• Microsoft PowerPoint
• Microsoft Office
• Document Management
• Google Drive
• Google Meet
• Project Management
• Discord
• Office Management

Work History

• Operations Manager

  Sonat Logistic Corporation, full_time

  Jan 2019 to Dec 2019

  • Oversee day-to-day logistics operations, ensuring efficiency, compliance, and timely delivery of services. • Manage key client relationships, serving as primary point of contact to understand needs, address concerns, and maintain high client satisfaction. • Lead contract negotiation and execution, coordinating with legal and finance teams to formalize agreements with clients and partners. • Develop and implement operational policies and procedures to optimize workflows and enhance service quality. • Monitor performance metrics and generate reports for senior management to support strategic decision-making.