Operations VA | Streamlining Admin & Daily Business Operations
Cavite, Cavite City, Philippines
Hi! My name is Angela Cruz. I’m a proactive Virtual Assistant and Senior Customer Service Representative with extensive experience in customer service, administrative support, and client communication. I’m organized, detail-oriented, and thrive in fast-paced environments. I previously worked as a full-time Executive Assistant at Studio Shadows, managing client schedules, documentation, data analysis, payroll, and supporting marketing strategies. I also gained experience as a Claims Representative and Fraud Analyst at Teleperformance, resolving customer concerns and investigating cases. Additionally, I worked at Shiparahpuah Maternity Clinic, handling medical records, assisting clients, managing documents, and streamlining office processes. I’m proficient in MS Office and Google Workspace and adapt quickly to new tools and platforms. I’m excited about the opportunity to bring my skills and dedication to your team. Thank you!
Studio shadowe , contract
Feb 2025 to Feb 2026
Teleperformance , full_time
Dec 2023 to Jan 2025