Clarence Y.

Data Entry Specialist/Email Support Specialist/Processing Specialist

Pampanga

Overview

I am proficient in data entry and email support, with strong attention to detail and accuracy. I have experience updating systems to ensure information is accurate and up to date, attaching and organizing files, maintaining records, and processing high volumes of data efficiently. I am also heavily experienced in transferring data from one document format to another while ensuring consistency and accuracy. Additionally, I provide professional email support by responding to inquiries, resolving concerns, and communicating clearly with clients and team members. I am reliable, organized, and committed to delivering accurate work while meeting deadlines.

Skills and Tools

• Data Entry
• Email Management
• Microsoft Office
• Microsoft Word
• Google Drive
• Microsoft PowerPoint
• Microsoft Teams
• Microsoft Excel
• Microsoft Outlook
• Document Management
• Internet Research
• File Organization
• Task Management
• Slack
• Zoom
• Google Meet
• Google Calendar
• Calendar Management
• SOP Creation
• Quality Control
• Process Documentation
• Project Management
• Microsoft 365
• Google Workspace
• Office Management

Work History

• Data Processor

  SWAK BPO Inc., full_time

  Nov 2019 to Jun 2026

  Encoding accurate data, attaching documents in the system, updating the system, doing all back office tasks.

• Technical Support (Chat & Email Support)

  Upwork (Freelance), full_time

  Jan 2011 to Feb 2013

  Delivering excellent customer support via live chat and email, addressing all technical issue with the product. Collaborating with the team to improve customer satisfaction