Executive Assistant | Amazon Specialist | Data Entey Specialist
Rizal
Results-driven Amazon Marketplace and Executive Operations Professional with 13+ years of experience in eCommerce, administrative support, business operations, data analytics, financial analysis, and customer service. Experienced in managing Amazon Seller Central accounts, client communications, workflow coordination, reporting, documentation, and day-to-day business operations. Proficient in Amazon tools, Google Workspace, Microsoft Office, Salesforce, ClickUp, Slack, ChatGPT, Claude, and Canva. Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities independently in fast-paced remote environments.
BeyondCTO, full_time
Jun 2025 to Aug 2026
Amazon & eCommerce Operations * Managed Amazon Seller Central accounts for multiple brands across the US, UK, Canada, and other marketplaces. * Created, updated, and optimized Amazon product listings, including titles, bullet points, descriptions, backend keywords, variations, and A+ Content. * Performed keyword research and Amazon SEO using Helium 10 and Jungle Scout. * Managed FBA inventory, replenishment, stranded inventory, aged inventory, and product availability. * Troubleshot listing suppression, catalog conflicts, GTIN exemptions, variation issues, image compliance, and account health concerns. * Coordinated with Amazon Seller Support to resolve account, catalog, inventory, and fulfillment issues. * Supported Brand Registry, marketplace expansion, product launches, and listing localization. * Used ChatGPT and Claude to create and refine product content, SOPs, reports, and business communications. Executive & Administrative Support * Provided administrative and operational support to clients and leadership in a fast-paced startup environment. * Managed workflows, recurring tasks, deadlines, and follow-ups using ClickUp and other productivity tools. * Coordinated client communications, internal updates, and cross-functional tasks to keep projects moving. * Prepared presentations, reports, documentation, SOPs, and other business materials. * Supported client onboarding, system setup, data collection, and recurring business processes. * Assisted with outreach, follow-ups, and professional client communications. * Maintained organized files, records, workflows, and operational documentation. * Used AI tools to improve productivity, draft communications, organize information, and streamline repetitive tasks. * Collaborated with clients, brand managers, designers, and internal teams to resolve issues and complete deliverables. * Adapted quickly to new tools and processes and worked independently with minimal supervision.