Operations & Project Manager
Nueva Ecija
I'm an operations and project management professional with 7+ years of experience in business operations, team coordination, process improvement, and project delivery. I help businesses stay organized, build efficient systems, and keep projects moving without the founder having to manage every detail. My experience spans international project coordination, remote team management, restaurant operations, supplier coordination, and digital marketing. In my current role, I coordinate international projects involving embassies, partners, and remote teams. I develop SOPs, build tracking systems, manage deliverables, coordinate stakeholders, and follow up on deadlines to ensure projects stay on track. I also bring hands-on business operations experience from managing a restaurant, where I handled staffing, scheduling, inventory, procurement, and customer experience. Here's how I can help your business: • Operations management and process improvement • Project coordination and delivery tracking • SOP development and workflow documentation • Remote team and stakeholder coordination • Executive and administrative support • Task, deadline, and follow-up management • Supplier coordination and procurement • Reporting, documentation, and operational tracking • Digital marketing and content coordination I'm proactive, organized, detail-oriented, and comfortable working independently. I enjoy turning messy processes into clear systems, anticipating problems, and making sure commitments are followed through. I'm comfortable using ClickUp, Notion, Google Workspace, Microsoft Office, Canva, Slack, and AI tools such as ChatGPT and Claude. If you need someone who can bring structure to your operations, take ownership of tasks, and help your business run more smoothly, I'd love to work with you.
Yoofu International Culture Education, full_time
May 2025 to Present
• Led end-to-end planning and execution of three international youth cultural festivals involving 45+ embassies, 14 student organizations, 19 partners, and over 3,000 participants. • Coordinated 30+ embassy cultural education programs for schools in Beijing in partnership with foreign embassies. • Led cross-functional remote teams across the Philippines and China, building ClickUp workflows, project timelines, SOPs, and operational systems to improve coordination and execution. • Oversaw production of 120+ marketing posters, 100+ videos, 2,000+ certificates, 2,000+ cultural passports, 50+ signages, presentations, maps, and brochures. • Partnered with leadership, embassy representatives, and external stakeholders to deliver complex projects within evolving scopes and tight deadlines. • Designed scalable project documentation, SOPs, and knowledge management systems that standardized workflows across recurring international events.
LiveGood Inc., part_time
Aug 2023 to Aug 2024
• Grew a dropshipping affiliate network from 700 to over 3,000 members in one month through a targeted social-media campaign. • Developed a structured onboarding system with step-by-step tutorials, welcome materials, and guides to support new affiliate success. • Hosted Zoom trainings, mentored affiliates, and coordinated team communication, follow-ups, and performance tracking.
The Dizzy Bean, full_time
May 2020 to Feb 2025
• Directed day-to-day restaurant operations including staffing, procurement, scheduling, inventory, budgeting support, and customer experience. • Implemented third-party delivery platforms, increasing delivery orders by 200% during the pandemic. • Recruited, trained, coached, and supervised staff while improving operational efficiency and service quality.
House of Spade PH, full_time
Mar 2020 to Dec 2022
• Managed an online retail business selling NBA cards, shirts, shoes, and Funko Pop collectibles through Shopee. • Generated approximately PHP 200,000 in sales within three months through product selection, merchandising, promotions, and customer engagement. • Researched customer demand and product trends to identify products with strong sales potential. • Managed product listings, customer inquiries, order fulfillment, and day-to-day e-commerce operations. • Monitored product performance and customer preferences to guide sourcing and sales decisions.
Moirah's Travelight Tours & Travel, full_time
Aug 2019 to Mar 2020
• Assisted with airline planning, bookings, and reservations using the Sabre Global Distribution System (GDS). • Managed passport application and renewal appointments while maintaining accurate and timely records. • Contributed to a team effort generating $3,000 in travel package sales revenue.