Real Estate VA
Cebu, Mandaue, Philippines
Experienced Virtual Assistant with a background in real estate support, CRM management, and customer service. Organized, reliable, and skilled at handling administrative tasks and client communication.
Mynd Management Inc., full_time
Sep 2023 to Oct 2024
• Assessing utility provider prerequisites for establishing services, including necessary applications, inspections, rental registrations, and deposit payments • Initiating contact with the provider via phone, email, or online platforms to arrange service activation • Maintaining ongoing communication with the provider until confirmation of service activation • Updating billing details for new property owners (updating billing addresses or setting up new owner accounts) • Addressing service interruptions and managing general correspondence • Requesting invoices as required to facilitate accurate billing • Establishing Revert Accounts as needed • Initiating requests for temporary disconnects • Establishing effective communication channels with internal teams and pursuing resolution for any pending utility-related matters
Career Karma Inc, full_time
Jan 2021 to Jan 2023
• Guide users in navigating the company’s app and website • Provide career guidance and resources that they can use in the mean time • Help prospective students get qualified for tech universities or boot camps • Help users connect to career coaches and network with other tech users
Tochukwu Igwilo/ Tobie, freelance
May 2020 to Jun 2020
• Do outbound calls to possible house sellers • Gather information regarding the property, including the property price (Data Entry)
David Gallego, part_time
Apr 2020 to Aug 2020
• Screen and hire freelancers for certain projects • Organize Client's Calendar • Research and other personal tasks (coordinated with gym instructor)
Novica & UNICEF USA, full_time
Jan 2019 to Mar 2021
• Process customer’s orders • Answer product questions • Track package; process returns and refunds • Process donations for UNICEF USA
24/7 Customer Philippines Inc., full_time
May 2018 to Nov 2019
• Fix customer’s internet connection; upgrade internet services • Dispatch on-site technicians
Tech Mahindra VCustomer, full_time
Jun 2017 to May 2018
• Answer customer’s billing questions • Do basic trouble shooting (TV, Internet, Phone) • Process service cancellation • Upgrade TV, Internet & Phone service (Sales)