Virtual Assistant | Customer Support
Southern Leyte
To start a meaningful career as a Virtual Assistant where there is an opportunity to learn, grow, and build valuable professional experience. Although new to the VA industry, bringing a strong willingness to learn, a responsible work ethic, and genuine commitment to doing tasks well. Eager to support clients or teams, adapt to new tools and processes, and continuously improve while becoming a reliable and trusted member of the team.
Malloom, freelance
May 2025 to Oct 2025
my responsibilities included managing subscriber conversations, building rapport, and keeping chats engaging and personalized. I communicated with multiple subscribers at the same time, promoted and sold PPV content, handled upselling opportunities, and encouraged tips and continued subscriptions. I also followed the creator’s tone and communication guidelines while maintaining professionalism, confidentiality, and a positive relationship with subscribers.