Virtual Assistant | Lead Generation, Cold Calling Admin Support
Cavite, Tanza, Philippines
I am a dedicated and detail-oriented Virtual Assistant with over 8 years of experience in customer service, customer support, and sales. I specialize in appointment setting, cold calling, lead generation, and building positive customer relationships. In my current role as an Appointment Setter for Home and Auto Insurance, I contact potential clients, qualify leads, handle objections professionally, schedule callbacks, and connect interested prospects with licensed insurance agents. My key skills include: • Virtual Assistance and Administrative Support • Customer Service and Email Support • Appointment Setting and Calendar Coordination • Cold Calling and Lead Generation • CRM Management and Lead Tracking • Sales Support and Customer Relationship Management • Data Entry and Accurate Record-Keeping • Professional Communication and Problem-Solving I am reliable, organized, quick to learn, and committed to delivering quality work. I take pride in being consistent, meeting deadlines, and maintaining a professional attitude in every task I handle. My goal is to help business owners and teams save time, improve customer satisfaction, and grow their businesses by providing dependable virtual assistance and customer support. If you are looking for someone who is hardworking, adaptable, and committed to helping your business succeed, I would love to work with you!
Remote CoWorker, full_time
May 2025 to Present
Appointment Setter: • Conduct outbound cold calls to prospective customers interested in Home and Auto Insurance quotes. • Qualify leads by identifying customer needs, gathering relevant information, and determining their eligibility for insurance quotes. • Schedule callbacks and follow up with interested prospects to maintain engagement and improve appointment opportunities. • Handle customer objections professionally and communicate insurance offerings clearly. • Connect interested prospects with licensed insurance agents for further assistance and quote preparation. • Manage lead information, update call outcomes, and maintain accurate records using CRM and dialing software. • Monitor lead statuses, track follow-up tasks, and prepare daily end-of-shift reports. • Maintain professionalism, consistency, and productivity while working remotely in a fast-paced sales environment.