Accounts Receivable Collection Officer | Bookkeeper
Ilocos Norte
Hi! I’m an experienced Accounts Receivable professional and Bookkeeper with a background in payment collections, account reconciliation, and financial recordkeeping. I have experience following up on overdue accounts, monitoring payment plans, preparing AR reports, and keeping track of cash collections. I’m also comfortable working with spreadsheets and maintaining accurate financial records. I’m detail-oriented, organized, and reliable. I make sure my work is accurate, deadlines are met, and financial information is properly documented. I also communicate professionally with clients and customers, especially when discussing payments and outstanding balances.
Family Business, full_time
Dec 2022 to Jul 2026
Implemented process improvements that enhanced efficiency and customer satisfaction. Managed cash handling, tracked expenses, and reported weekly cash flow to maintain financial accuracy. Supervised staff performance and ensured compliance with operational standards. Implemented process improvements to streamline operations and increase customer satisfaction. Supervised staff performance and ensured adherence to operational standards for consistent service quality.
Viskee Consultancy, full_time
Jan 2022 to Dec 2023
Conducted systematic follow-ups on outstanding student accounts via email and messaging platforms to improve on-time payments. Generated, reviewed, and maintained accurate AR records and customer ledgers in Xero. Monitored AR aging reports, identified overdue balances, and prioritized collection actions accordingly. Coordinated and documented payment plans, ensuring terms were followed and properly recorded. Investigated payment discrepancies, unapplied payments, and short payments, ensuring timely resolution. Applied and reconciled incoming payments against invoices to maintain accurate balances. Responded to billing inquiries and resolved disputes professionally while maintaining positive client relationships. Ensured compliance with internal AR processes and supported month-end reconciliation activities.