Customer Support, Healthcare, Admin Support
Iloilo
A versatile and driven professional with experience in customer service, sales and marketing, healthcare insurance, and support role. With the ability to multitask and maintain a good level of organization, I am committed to achieving efficiency in all responsibilities, mentioning my support roles in training new hires in my previous company. I am enthusiastic about bringing my skills and energy to a role where I can make a meaningful impact.
Sagility Health, full_time
Jul 2023 to Dec 2025
Serve as the first point of contact for customers seeking assistance with their health insurance needs. Deliver exceptional service by addressing inquiries, resolving issues, and providing accurate information about insurance policies, claims, and benefits. Served as a floor support for new hires for seven months.
One Zion Realty, contract
Feb 2023 to Jun 2023
Build and execute multiple marketing campaigns to help expand the real estate brand. Managed schedules, coordinated with clients, handled documentation. Strategize, execute and manage a variety of ad campaigns to market new listings from beginning to end with help from public relations, operations and real estate agent teams.
Callbox Contact DB, full_time
Aug 2021 to Nov 2022
Handling B2B clients across Asia Pacific, adheres into standard KPIs, sales evaluation and enhances marketing strategy across various platforms (Cold Calling, Email Marketing, Social Media Marketing, Webinar). Design content marketing strategies and set short-term goals. Experience working with a sales team in both Sales Enablement and Account-Based Approach.