Customer Support and Sales Specialist
Philippines
I am a results-driven professional with a strong foundation in customer service and BPO operations, specifically coming from a high-volume environment at Teleperformance. With over a year of customer-facing experience and nearly a year of specialized BPO training, I have developed a 'tech-first' mindset and the discipline required to maintain high performance without direct physical supervision. As a college undergraduate who completed at least two years of higher education, I possess the critical thinking and communication skills necessary to handle complex customer issues independently.
Teleperformance
Jun 2025 to Dec 2025
Successful Customer Solutions Expert with experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability, becoming a top performing and selling agent in global ranking.
Gamboa Lumber and Hardware
Apr 2019 to Jun 2020
I communicated with customers face to face and through phone calls processing their orders. I also assisted the manager with some other business aspects like managing other employers.