Admin E-Commerce Operations Specialist
Bulacan
Detail-oriented E-Commerce Operations Specialist with 7+ years of experience managing catalog operations, inventory planning, digital operations, and cross-functional coordination for Amazon and multi-channel e-commerce businesses. Proven expertise in Amazon Seller Central, Walmart, Shopify, Etsy, Wayfair, and retailer portal operations. Skilled in end-to-end inventory management, process improvement, data analysis, and coordinating with suppliers, warehouses, and internal teams to ensure accurate product content and operational efficiency across channels.
Faire de la Mode, part_time
Jan 2025 to Present
● Manage daily e-commerce operations across multiple platforms, ensuring accurate product information, pricing, and order processing ● Create, update, and maintain product listings, including pricing updates, promotional campaigns, and catalog accuracy ● Monitor inventory levels and coordinate replenishment planning to prevent stockouts and overselling ● Track account health metrics and ensure platform compliance standards are maintained ● Coordinate customer service operations, returns management, and issue resolution to improve customer experience ● Maintain operational reports and assist with workflow improvements to support business efficiency
Brandrise SL / Strigo LLC, full_time
Mar 2022 to Jan 2026
● Led end-to-end inventory management for multi-channel e-commerce stores across Amazon, Walmart, Shopify, Etsy, and Wayfair ● Managed inventory forecasting, replenishment planning, inbound shipment coordination, and warehouse communication to maintain optimal stock levels ● Coordinated supplier orders, shipment tracking, logistics scheduling, and operational timelines to ensure inventory availability across channels ● Maintained and updated product catalogs, ensuring listing accuracy, SKU organization, and operational consistency ● Worked closely with warehouses, suppliers, and internal stakeholders to resolve inventory discrepancies and operational issues ● Managed operational spreadsheets and reporting for inventory tracking, logistics monitoring, and financial reconciliation ● Improved internal workflows and implemented SOPs to enhance operational efficiency and reporting accuracy ● Supported project coordination for operational initiatives, inventory transitions, and process improvements across departments
3-BG LLC / Thrasio LLC, full_time
Feb 2021 to Feb 2022
● Created, optimized, and maintained Amazon product listings using SEO-focused product content and keyword strategies ● Managed catalog updates, listing corrections, parent-child variations, and suppressed listing resolution ● Conducted ongoing listing audits to maintain catalog health, content accuracy, and platform compliance ● Resolved Seller Central cases related to listing errors, stranded inventory, and account issues ● Coordinated with internal teams to ensure timely implementation of listing and catalog updates ● Assisted in monitoring listing performance and identifying opportunities for content optimization ● Managed daily order fulfillment operations across Amazon and Shopify platforms ● Coordinated FBA shipment creation, inventory transfers, and fulfillment tracking to maintain operational continuity ● Maintained accurate inventory records and monitored stock movement across fulfillment channels ● Processed returns, reconciliations, and operational documentation with strong attention to detail ● Supported operational reporting, COGS tracking, and financial documentation management
Happy Eco Co., part_time
Nov 2020 to Present
● Managed operational reporting, business tracking spreadsheets, and administrative workflows for e-commerce operations ● Coordinated cross-functional tasks between marketing, operations, and customer support teams ● Developed and maintained SOPs to improve operational consistency and streamline internal processes ● Assisted with product and campaign coordination for Amazon and social media initiatives ● Managed influencer outreach campaigns and partnership coordination across Instagram and TikTok
Bargain Ben, full_time
Aug 2018 to Jan 2021
● Processed high-volume FBM orders while maintaining fulfillment accuracy and on-time shipment metrics ● Monitored order workflows, shipment tracking, and customer order concerns to ensure smooth operations ● Maintained inventory accuracy and coordinated fulfillment-related administrative tasks