Judy L.

Customer Service Representative

Philippines

Overview

Doing inbound and outbound calls, handles live chats and emails.

Skills and Tools

• Tier 2 Support
• Outbound Calling
• Email Support
• Genesys
• Knowledge Base Management
• Chat Support
• LiveChat
• Phone Support

Work History

• Customer Service Representative

  Byltax Systems Inc., full_time

  Oct 2023 to Jan 2025

  I am responsible to receive and answer outbound calls and required to send an outbound emails. Due to that, I received Agent of the Month a few times